1. Purpose and scope of information collection
The collection of customer information for the purpose of consumer management related to product purchase activities on the website and promptly handle arising situations (if any).
Personal information collected will only be used in the business of selling our products and to assist customers when having problems related to the purchase of products.
Personal information that RPM VIETNAM collects includes:
First and last name
Address
Phone
Email
In addition to personal information is information about services:
Product’s name
Quantity
Product delivery time
(The company collects the above information in the contact section)
2. Scope of information use
Personal information collected will only be used by RPM VIETNAM within the company and for one or all of the following purposes:
– Customer support
– Provide service-related information
– Process orders and provide services and information via our website at your request
– We may send information about new products, services, information about upcoming events or recruitment information if you sign up to receive email notifications.
– In addition, we will use the information you provide to support customer account management; confirm and execute financial transactions in connection with your online payments;
3. Information storage time
For personal information, RPM VIETNAM only deletes this data if the customer requests it, the customer requests to send an email to gsoil.rpm@gmail.com
4. Persons or organizations that may have access to personal information
Subjects having access to personal information of customers in one of the following cases:
– Company Limited RPM VIETNAM
– Partners have signed a contract to perform part of the service provided by RPM VIETNAM Co., Ltd. These partners will receive information according to the contractual agreement (maybe part or all of the information according to the terms of the contract) to assist users in using the services provided by the Company.
– Provide to competent state management agencies upon request.
5. Address of the unit that collects and manages personal information
RPM VIETNAM CO., LTD
Address: G.02A, Street 1, Long Hau Industrial Park, Hamlet 3, Long Hau Commune, Can Giuoc District, Long An Province, Vietnam
Phone number: 0909 793 361 / 0909 193 361
Website: RPM VIETNAM
Email: gsoil.rpm@gmail.com
6. Means and tools for users to access and correct their personal data
RPM VIETNAM does not collect customer information through the website, customer personal information is collected via email contacting to order products and services sent to our mailbox: gsoil.rpm@gmail.com
You can contact the above email address and phone number to request RPM VIETNAM to correct your personal data.
7. Mechanism for receiving and resolving consumer complaints related to the misuse of personal information or the notified scope.
At RPM VIETNAM, the protection of your personal information is very important, you are guaranteed that the information provided to us will be kept confidential RPM VIETNAM cam does not share, sell or rent your personal information to anyone else. RPM VIETNAM commits to only use your information in the following cases:
– Improve service quality for customers
– Settlement of disputes and complaints
– When required by law enforcement.
RPM VIETNAM understands that your interest in the protection of personal information is also our responsibility, so in case of any questions, comments related to RPM VIETNAM’s privacy policy, and contact Regarding personal information being used for the wrong purpose or the reported scope, please contact the hotline 0909 793 361 / 0909 193 361 hoặc Email: gsoil.rpm@gmail.com
